Thai Airways | Flights Fact Sheet

[Sundance2020]

THAI AIRWAYS	GENERAL INFORMATION
EU Departures from:	Frankfurt London Munich Paris Zurich
Flights to:	Bangkok (Non-Stop)
Service Class:	Economy Economy Premium Business Class First Class
Aircraft:	A330 A350 A380 Boeing 777-300 Boeing 747 Boeing 787
Frequent Flyer Program:	Royal Orchid Plus
Skytrax Rating:	4-Star Airline 2022 No.8 Worlds Best Airport Service 2022 Worlds Best Economy Catering 2022 No.10 First Airline Class Lounges
Skytrax Reviews:	Airline Reviews
Planes | Seat Maps:	Airline Reviews
Website:	Thai Airways
Video | Economy
Video | Premium Economy
Video | Business Class
Video | First Class
Video | Royal Silk Lounge Bangkok

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Thai Airways 2022 Skytrax Award

Thai Airways (THAI) has been named the fourth best airline in the world for cabin crew while its staff was rated No.1 in Asia at the Skytrax 2022 World Airline Awards at The Langham hotel in London. The carrier also did well in Skytrax’s global rankings, coming eighth in the airport services category, eighth in economy class catering, and 10th in first-class airline lounges.

THAI said the awards are the just desserts of the airline’s high service standards and mainly down to the hard work and commitment of the staff. The airline is determined to maintain the highest possible standards of safety and comfort, with all staff working toward better inflight services and a smooth, pleasant journey for all.




































The World Airline Awards were launched in 1999 as the first universal, annual airline customer satisfaction awards, reflecting customer satisfaction across the board, including cabin crew, cabin design, check-in, food and beverages, inflight services and seat comfort.

This year’s survey was conducted among 13.4 million respondents flying with over 350 airlines.

[Sundance2020]

Thailand’s flag carrier airline discusses adding 20 twin-aisle jets



Thailand’s flag carrier airline is chatting with plane makers about adding about 20 twin-aisle jets as people across the globe are travelling once again. Thai Airways held talks with Boeing Co about the matter recently, according to sources who asked not to be identified. The sources said that the negotiations were fluid and might not amount to a deal, Bloomberg reported. Thai Airways representatives did not immediately respond to a request for comment. Thai Airways is currently working on a US$5.3 billion debt rehabilitation plan, after it was forced to eliminate half of its workforce and 40% of its fleet during the Covid-19 pandemic.

Under the restructuring plan, Thai Airways earlier flagged that it planned to add 10 wide-body jets in 2023, and eight more in 2024. The airline is also mulling temporarily bringing back some of its six Airbus A380s in 2024 to fill a gap in demand. Meanwhile, Thai Airways will wait for newer aircrafts to be delivered. Thai Airways made a resurgence last month after it said 60% of its pre-pandemic fleet had resumed service. Thai Smile Airways, a subsidiary of THAI also made a resurgence as it has seen more than 90% of its fleet return to the air after domestic flights have increased in demand.

THAI’s chief commercial officer said the company was looking to expand its reach into the Asia Pacific as the number of passengers is forecasted to grow by 4.5%, reaching 2.53 billion by 2040. That number would surpass all other regions making it a safe bet to increase flights. THAI currently has 44 aircraft in service, compared with 83 pre-pandemic. But a lift in Covid restrictions has allowed the carrier to bounce back. Together, THAI and Thai Smile operate 713 flights per week, serving 68 destinations. Of that total, they operate 63 flights per week in Europe, 227 domestic flights per week, and 21 flights per week in Australia. The CCO said Japanese and Indian routes are seeing an increase in passengers as flight capacity has almost reached the level recorded in 2019.

[Tripadvisor]

Codeshare deal between Singapore Airlines and Thai Airways

A strategic partnership expansion was just signed between Singapore Airlines and Thai Airways. The two airlines have had a partnership for years, as both are members of the Star Alliance network, but the new deal will allow them to codeshare more flights to offer each of their customers more variety when travelling in Southeast Asia and the world. Codesharing is a common method for airlines to increase their reach by using one plane operated by one airline, but with flight numbers designated for a variety of partner airlines. Many airlines farm out their connecting domestic flights to bring their customers around the destination country. In Thailand, a good example is Bangkok Airways. They currently have codeshare agreements with 27 other international airlines to bring passengers arriving in Bangkok to destinations like Koh Samui or Phuket.

The first phase of the new Thai Airways and Singapore Airlines partnership will see codeshare flights increasing between the airline’s respective hubs of Singapore and Bangkok, according to Japan Today. Long-haul flights will get the codeshare treatment next, once the deal receives regulatory approvals, expected sometime in the first quarter of 2023.

At that point, Singapore Airlines will allow Thai Airways to codeshare their long-haul flights to the United States, Canada, and South Africa. Flights to and from the American hubs of San Francisco, Los Angeles, New York, Seattle, and Houston will be operated by Singapore Airlines but codeshared by Thai Airways. Likewise, flights from Vancouver in Canada and Johannesburg and Cape Town in South Africa will share the co-branding. These routes are expected to be the start of a vast codeshare agreement between the two airlines to increase connectivity within Thailand and Singapore, as well as in Europe, the Southwest Pacific, and India. The acting CEO of Thai Airways praised the benefits of the new agreement.

“Thai and Singapore Airlines have shared a long-term relationship, and I am glad that this cooperation between the two airlines will certainly cater for the demand of travellers between Thailand, Singapore, and beyond. It will also enable the expansion of Thai’s network to more service points in the United States, Canada, South Africa, Europe, India, and South West Pacific routes. The codeshare arrangements will greatly benefit our customers in a range of service areas including the frequent flyer programme, customer experiences, lounge access, and airport ground services. The collaboration strengthens both the airlines’ networks as members of Star Alliance.”

The CEO of Singapore Airlines agreed, calling the new codeshare deal a win-win situation.

“SIA and Thai Airways International have had a close relationship for many years, which we aim to strengthen through this comprehensive agreement. Both airlines have a loyal customer base, as well as extensive operations within South East Asia and around the world. This is a win-win opportunity to support the growth of our respective hubs and enhance the options and service offerings for our customers.”

[Topgun]

Thai Airways to merge with Thai Smile to ‘reduce losses’

Thai Airways is to merge with Thai Smile to “reduce losses.” The plan is expected to be approved by the end of this year. The plan is expected to be approved by the end of this year Piyasvasti Amranand, chairman of THAI’s committee overseeing the airline’s rehabilitation, said the restructuring had been on the cards for a while and had always been part of the plan.

“A study about the merger plan is now underway to revise the business plan under a unified strategy management team. We expect this to finish by May.”

The plan will be proposed to a creditors’ committee before it is submitted to Transport Minister Saksayam Chidchob for approval by year’s end. The restructuring strategy aims to unite all subsidiaries into a single operation comprising the central management office, staff, cabin crews, pilots and back-office systems to reduce fixed costs and operating expenses. The company also hopes to achieve greater efficiency in human resources and aircraft.

Thai Airways CEO Chai Eamsiri said the plan would simplify the management and timetables and help the airline operate all flights smoothly. The merger would not affect THAI’s rehab plan nor services. All 800 employees of Thai Smile would be retained. If the merger proceeds, Thai Airways will see its capacity boosted while flight operation hours of Thai Smile will be lengthened from nine to around 12-13 per day. This could reduce its budget by 30%. In addition, the company plans to use only Thai Airways Kitchen, without resorting to external suppliers.

According to the Department of Business Development, Ministry of Commerce, Thai Smile has made losses since its inception. From 2013 to 2021, the airline made a cumulative loss of nearly 16 Billion THB (US$460 Million). Chai said Thai Airways and its subsidiary would make around 140 Billion THB in revenue this year, up 30%. Flight occupancy could climb to 80%. Thai Airways have resumed international flights to Europe, Australia, China and Japan, among others.